Can I Collect / OobaKool

  • Collections are possible from our Johannesburg warehouse (Meadowdale)
  • Collections are only possible for orders after payment has cleared
  • Mon-Fri / 10h00-17h00 (Excluding public holidays)
  • We reserve the right to refuse collection and to cancel orders at our sole discretion
  • Flat rate speedy courier delivery to your door
  • Best value! Add as many items as you like to your order - only pay one low flat rate!
  • Gauteng R65
  • Rest of South Africa R125
  • Northern Cape Province R155
  • *Please note that some remote areas and townships may incur an additional charge from the courier - we will contact you before processing your order should this be the case

 Delivered To Your Door / OobaKool

  • Our speedy courier delivers to your physical address
  • Couriers cannot however deliver to PO Boxes
  • Please supply a valid daytime physical address to ensure successful delivery of your order

 When Do I get My Order / OobaKool

  • Each product states the number of days it takes for that specific product to be dispatched once your order payment clears (based on where that item is stocked)
  • Orders are dispatched daily (Mon-Fri)
  • Orders completed on Saturdays & Sundays will dispatch the following Monday (for products that are in stock and ship within 1 day)
  • Delivery to major cities usually 1-3 (week)days after dispatch
  • Delivery to outlying areas usually 2-5 (week)days after dispatch
  • Some extremely remote areas may take a little longer (based on the courier's schedule to that remote area)

 Need It In A Hurry / OobaKool

  • Need Express or Same Day Delivery? No problem! Please contact us first and we will be happy to help you make it happen (if possible)
  • Same day deliveries stand the best chance if your order is completed as early as possible on the day
  • Only applies to products listed as "IN STOCK - Dispatches within 1 business day once payment clears"
  • Checkout and complete payment for your order by selecting *INSTANT EFT payment option for almost immediate payment clearance, which allows us to process and dispatch your order instantly! *Applies to FNB, ABSA, Nedbank, Standard Bank, Capitec & Investec
  • Additional fees from the courier will apply for Express & Same Day Delivery

     International Shipping / OobaKool

    • Yes we do ship to our OobaKool fans and buyers around the world
    • We ship worldwide with Aramex Global Courier Services including tracking number
    • The international shipping fee for your order will be automatically calculated in the cart during checkout based on your shipping address provided and the total weight of the physical products in your cart
    • Should a dutiable and/or warefare surcharge apply for exports to your country, the maximum cost per shipment of R500.00 will be for the buyers account.  If this fee is applicable, a separate invoice will be forwarded for payment prior to dispatching the package
    • All rates exclude express and security surcharges
    • All rates exclude duties and taxes; which will be for the buyers account when you receive your order in your country
    • All rates exclude any customs penalties; any penalties will be for the buyers account when they receive their order
    • The shipping transit period is a general guide only and not a guaranteed delivery time, unforeseen circumstances (delays at your country's customs for example) could cause delays but you will be able to track your package online all the way until successful delivery to you
    • Rates are subject to change without any prior notice from the carrier
    • Please make sure to supply the correct shipping address and contact information when completing your order - should you provide the incorrect shipping information and the order is not delivered successfully, all associated costs with regard to getting the order delivered to the corrected address are for your cost
    • At the time of delivery - buyers have the responsibility of inspecting the package's contents in the presence of the courier before signing for delivery. Signing for delivery confirms that the buyer, or the buyer's trusted signatory, has inspected and accepts the package contents and the condition thereof. Signing for delivery completes and closes the order. We unfortunately cannot assist you with claims of damaged packages or damaged and/or incorrect and/or faulty package contents after you have signed for accepting the condition of the package and contents.
    • Please refuse to sign for delivery if the package or contents are damaged and/or incorrect and/or faulty - take pictures of the package and/or contents and contact us immediately so that we can arrange to remedy the situation with the carrier as per their terms and conditions
    • The maximum weight allowance for express shipping is 32 kg's; should your order exceed this limit the economy shipping service will be utilised as per the carrier's terms and conditions
    • Costs associated with returns are for the buyers account
    • We reserve the right to refuse shipping to certain countries and to cancel orders at our sole discretion

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